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Email Server Settings

The Email Server Settings page determines the email server that the application uses to send automatic emails.

Automated emails are used for:

  • Reset password
  • System notifications
  • Delivery of specific modules
  • Confirm account
warning

Important: Do not fill in original credentials. If the configuration is incorrect, features that require email will fail and users will not receive important emails.

How to Access​

  1. Entered into Admin Dashboard
  2. Open menu Admin → Settings → Email Server Settings

Available Fields​

The contents follow the data from the SMTP (Simple Mail Transfer Protocol) provider you use.

Mailer / Shipping Type​

Type of email sending protocol. Here the SMTP option is usually selected.

Host / SMTP Server Address​

The SMTP server address of your provider. Common examples:

  • smtp.mailtrap.io(for testing)
  • smtp.gmail.com(Gmail)
  • smtp.office365.com(Microsoft)
  • smtp.zoho.com(Zoho)
  • mail.sekolah.com(Custom email server)

Port / SMTP Ports​

The port used for SMTP connections. Frequently used ports:

  • 25(rarely recommended, often blocked)
  • 465(SSL - full encryption)
  • 587(TLS - encryption and authentication)
  • 2525(sometimes for testing)
tip

Contact your email provider to find out the correct port for your configuration.

SMTP Username / Username​

Username of your SMTP account. Usually in the form of:

  • Complete email address (example: admin@school.com)
  • Provider's specific username

SMTP Password​

Password for your SMTP account.

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Make sure you use the correct password. Some providers require a special password for SMTP (different from the web login password).

From Address / Sender's Address​

The email address that will be displayed as the automatic email sender.

Example:noreply@sekolah.com

Gmail​

Host: smtp.gmail.com
Port: 587
Username: your.email@gmail.com
Password: [App Password - bukan password biasa]
info

For Gmail, you need membuat App Password separately, instead of using the usual login password.

Zoho Mail​

Host: smtp.zoho.com
Port: 465
Username: your.email@zoho.com
Password: Your Zoho Password

Testing Emails​

After configuration, some systems provide a Test Email button to ensure the configuration is working properly.

  1. Click the Test Email button
  2. Enter the recipient's email for testing
  3. Check your email to make sure it was sent

Troubleshooting​

Email not sent:

  • Check host configuration, port, username, password
  • Make sure the SMTP account is valid and still active
  • Check whether the firewall/network is blocking the SMTP port

Incoming spam email:

  • Configure SPF, DKIM, DMARC records in DNS
  • Use an official email domain, not a generic domain

Authentication error:

  • Verify username and password once again
  • For Gmail, use the App Password, not the regular password